Resume.

Experience

Gambyt

UX Design Intern | Jan 2021 - Present | Ann Arbor, MI
Lead visual and interaction design strategy for Coupon Cloud, collaborating with Product Managers and Developers in an Agile environment from product discovery to shipped MVP. Redesign the information architecture and visual design of the websites of both Gambyt and Digital Gaming Group, utilizing data-driven design decisions from user interviews and website analytics.

Thomson Reuters

UX Design Intern | May - Aug 2020 | Ann Arbor, MI
Led end-to-end user testing for MVP - consulting stakeholders, creating test script, moderating users, synthesizing data, and presenting suggestions -resulting in the addition of 15+ priority changes to the product backlog. Presented wireframes and my design process to Product Owners, revealing crucial gaps and leading to the redefinition of the MVP's user flow. Explored design systems and prototyped mobile components in Axure to help Thomson Reuters break into the mobile space.

Michigan Engineering CAEN

Web Application Developer/UX Designer | Mar 2019 - May 2020 |  Ann Arbor, MI
Collaborated closely with engineers as the lead UX Designer, creating prototypes and user interfaces to revamp 4 university-wide web systems. Conducted 9 usability tests with students and faculty to understand their insights and pain points, resulting in the improvement of system signifiers. Developed (Full-Stack) temperature monitoring and alert system utilizing JavaScript, HTML, CSS, SQL, & AWS. To be installed in engineering classrooms.

Ponyride

Design Intern | Mar 2020 (Alternative Spring Break) |  Detroit, MI
Designed and implemented custom CRM system for the non-profit, integrating all existing systems and data for 3000+ people into Airtable to improve the efficiency and organization of future data. Provided prioritized suggestions for Ponyride's website to enhance users' access to information and promote user engagement.

Projects

Chime Menu (Capstone)

Sep 2020 - Present
Engage with client to evaluate and redesign Chime Menu's existing system through user interviews, prototyping, usability testing, and A/B testing.

CookUp

Sep - Dec 2020
Designed app from research to prototyping, providing users with a streamlined cooking experience. Voted 3rd-best project out of 18 teams.

UofM Professor Portfolio

Dec 2019
Collaborated with a team of 4 to redesign and develop a professor's website to be responsive, accessible, and aesthetic. Voted class's best redesign.

UofM Lecture Viewer

Aug 2019
Redesigned the University's outdated lecture viewing system and conducted usability tests to facilitate user empowerment and customization.

Education

University of Michigan
School of Information

Class of 2021 | Ann Arbor, MI
B.S. Information Science: User Experience Design
Minors: Computer Science, Environmental Science
GPA: 3.84

Leadership

Yotonix Show Board

Co-Chair

Michigan Zhong Shu Temple

Event Coordinator

Skills

Design

Sketching • Prototyping • Wireframing • User Flows • Design Systems • Graphic Design • Web Accessibility • Responsive Web Design

Research

Usability Testing • Personas • User Interviews • Surveys • Affinity Mapping • Heuristic Evaluation • Competitive Analysis • A/B Testing

Tools

Adobe XD • Sketch • Figma • Axure • InVision • Abstract •  Photoshop • Illustrator • InDesign

Programming

HTML • CSS • JavaScript • React • C++ • Python • SQL • AWS

Languages

English • Mandarin